Returns & Exchanges
At Mama Bear Oasis, we want you to love your new style, but if something isn't quite right, we offer a 30-day window for hassle-free returns or exchanges on all unworn items. Simply ensure your garments are in their original condition with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online Returns Portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all original fashion tags and labels remain intact.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing